myanz.com closure - frequently asked questions
Q. When will myanz.com be shut down?
Q. Why is myanz.com being shut down?
Q. How will I view my ANZ Internet Banking balances or E*TRADE holdings?
Q. Where can I access the other information and services that were available through myanz.com?
Q. What will happen to my myanz.com access and profile details?
Q. How do I change my browser's home page?
Q. Where can I obtain further information?
Q. When will myanz.com be shut down?
A. myanz.com was shut down 20 March 2002. Customers can no longer log on to myanz.com or access the services and content that were available via myanz.com.
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Q. Why is myanz.com being shut down?
A. Unfortunately, myanz.com was not the success we hoped it would be. Since we launched the service in July 2000, visits to the web site have been low.
Conversely, anz.com has been highly successful. We will continue enhancing anz.com and ANZ Internet Banking to provide you with a leading financial services web site.
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Q. How will I view my ANZ Internet Banking balances or E*TRADE holdings?
A. Whilst you can no longer view your ANZ Internet Banking balances or E*TRADE holdings via myanz.com, these services continue to be individually available. Please log on to ANZ Internet Banking or E*TRADE directly to view your account balances.
Another service from ANZ, called My Portfolio, enables you to view ANZ Internet Banking balances and E*TRADE holdings in a single place. You can also track managed funds, non-E*TRADE held shares, and other assets and liabilities so you can keep track of your finances in one convenient place. Click here, to find out more about My Portfolio.
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Q. Where can I access the other information and services that were available through myanz.com?
A. Information about ANZ's products and services, plus financial tools, calculators and online application forms are available at www.anz.com.
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Q. What will happen to my myanz.com access and profile details?
A. Details that you provided when you registered for myanz.com, or updated at a later date, such as user ID and password, name, address and email address are personal to you and not available to, or accessible by anyone else.
ANZ will retain these details for a period of 7 years.
To obtain your myanz.com details email privacy@anz.com and state that you wish to access your myanz.com details.
To find out how to access additional information ANZ may hold about you from other contacts with the ANZ, please refer to the ANZ Privacy Policy.
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Q. How do I change my browser's home page?
A. If you have set the myanz.com log on page as your browser's home page (the page that you see when you first start your browser), you should choose an alternative home page. The procedure for changing your home page depends upon the type of browser you have.
For Internet Explorer browsers:
1) Open Internet Explorer.
2) Click 'Tools' in the top menu bar and choose 'Internet Options'. A pop-up box will display.
3) Under the 'General' tab in the home page section, enter an alternative URL (web address) to use as your home page.
For Netscape Navigator browsers:
1) Open Netscape Navigator.
2) Click 'Edit' in the top menu bar and choose 'Preferences'. A pop-up box will display.
3) Under the 'Navigator' category, enter an alternative URL (web address) to use as your home page.
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Q. Where can I obtain further information?
A. If you have any further questions please contact our Internet Service Team on 13 33 50.
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